CUSTOMER SERVICE EXECUTIVE – 1 TO 2 YEAERS

JOB DESCRIPTION – CUSTOMER SERVICE EXECUTIVE

Position: Customer Service Executive
Experience: Freshers & Candidates with 1–2 Years of Experience
Salary: Up to ₹3 LPA
Employment Type: Full-time
Work Mode: 100% Remote / Work From Home
Working Hours: 8:00 AM – 5:00 PM SGT (Singapore Time)

Job Summary

We are looking for a Customer Service Executive who is customer-focused, motivated, and has excellent English communication skills. The selected candidate will be responsible for handling customer interactions, coordinating online meetings, managing digital documents, and supporting video and content-related activities.

This role is suitable for freshers as well as candidates with 1–2 years of experience who are comfortable working in a remote environment.

Key Responsibilities

• Handle customer queries and provide professional and timely assistance.
• Communicate with customers clearly through online communication channels.
• Coordinate and facilitate Google Meet sessions and online meetings.
• Prepare, edit, organize, and manage PDF documents.
• Support the creation and management of AI-generated videos and digital content.
• Assist customers with document-related requirements and provide necessary guidance.
• Maintain accurate records of customer interactions and documents.
• Coordinate with internal teams to resolve customer issues.
• Ensure a positive customer experience through effective communication and follow-up.
• Manage daily tasks efficiently while working remotely.

Required Expertise

• Excellent English Communication Skills – mandatory.
• Customer service and client-handling skills.
• AI Video & Content Creation – expert-level knowledge preferred.
• Advanced PDF Editing & Management.
• Google Meet Hosting & Facilitation – strong working knowledge.
• Basic knowledge of online collaboration and productivity tools.
• Good organizational and time-management skills.
• Ability to work independently in a Work From Home environment.

Eligibility

• Freshers are welcome to apply.
• Candidates with 1–2 years of relevant experience can also apply.
• Strong English communication skills are mandatory.
• Candidates should have a laptop/computer and reliable internet connection.
• Candidates should be comfortable working according to Singapore Time (SGT).

Salary

Up to ₹3 LPA, depending on skills and experience.

Work Details

Location: 100% Remote / Work From Home
Working Hours: 8:00 AM – 5:00 PM SGT
Experience: 1–2 Years

How to Apply

Interested candidates can apply by sharing their updated resume.

📱 WhatsApp / Call: 98410 92007