JOBS FROM WHATSAPP HR GROUP – Desktop Support Engineer / DSE

JOB DESCRIPTION – Desktop Support Engineer / DSE

Company: Balbhas Business Sysnomics
Position: DSE (Desktop Support Engineer)
Location: Chennai – Sriperumbudur
Experience: 1.5–2.5 Years
Qualification: Any Degree
Shift: Rotational Shift
Working Days: 6 Days per Week
Work Mode: On-site

Job Summary

Balbhas Business Sysnomics is looking for a skilled Desktop Support Engineer (DSE) with 1.5–2.5 years of experience to provide technical support to end users and maintain desktop IT infrastructure. The role involves Windows installation and troubleshooting, Outlook configuration, basic network support, IT asset management, and coordination with multiple IT teams.

Key Responsibilities

• Install, configure, and troubleshoot Windows operating systems.
• Set up and configure desktop computers, laptops, printers, and peripherals.
• Configure and troubleshoot Microsoft Outlook and email-related issues.
• Provide technical support to users and resolve day-to-day desktop issues.
• Troubleshoot basic Wi-Fi and network connectivity problems.
• Work with basic Active Directory, DNS, and DHCP environments.
• Maintain and manage IT assets, hardware, and peripherals.
• Coordinate with multiple IT teams for technical issue resolution.
• Install and configure required software and applications.
• Track and document hardware/software-related issues and resolutions.
• Provide timely support to users and ensure minimal downtime.

Skills Required

• Desktop / End-User Support
• Windows OS Installation & Troubleshooting
• Microsoft Outlook Configuration
• Active Directory
• DNS & DHCP
• Wi-Fi / Basic Networking
• IT Asset Management
• Hardware & Peripheral Troubleshooting
• Printer Troubleshooting
• Software Installation & Configuration
• Technical Support
• User Support & Communication

Eligibility

• 1.5–2.5 years of experience in Desktop Support / IT Support.
• Any Degree.
• Good knowledge of Windows OS and desktop troubleshooting.
• Basic understanding of Active Directory, DNS, DHCP, and Wi-Fi.
• Ability to work with users and coordinate with multiple IT teams.
• Comfortable working in rotational shifts and 6-day working schedules.

Job Category

IT Support / Desktop Support / Technical Support / Infrastructure Support / End-User Computing (EUC)

How to Apply

📧 joshini.s@balbhas.com

Email: hr@jobszonenow.com

WhatsApp: 9841092007